FollowUp vs SimpleTexting: Which Is Better for Sales Follow-Up?
SimpleTexting is a mass-text marketing platform: broadcasts, keyword campaigns, drip campaigns, sent from short codes or 10DLC long codes (A2P registration required). FollowUp is a 1:1 sales follow-up tool: personalized texts from the rep's own iPhone via iMessage, with AI sorting business-number replies on Plus. SimpleTexting fits marketers running list-based campaigns to opted-in subscribers. FollowUp fits sales reps following up with individual leads where the texts need to feel personal.
Quick verdict: who should pick which
- You want texts to feel like personal 1:1 messages, not broadcasts
- You want texts from your own iPhone number (iMessage, every plan including Free)
- You're a sales rep, not a marketer running campaigns
- You want AI to sort replies and surface the leads worth responding to (Plus and up)
- You're sending mass campaigns to opted-in subscribers (events, retail, nonprofit)
- You need keyword-based opt-in (text JOIN to 12345)
- You want short-code or toll-free messaging at scale
- You're a marketer measuring open rates and CTR on broadcasts
Feature comparison
| Feature | FollowUp | SimpleTexting |
|---|---|---|
| Use case | 1:1 sales follow-up | Mass-text marketing campaigns |
| Sender ID | iMessage from the rep's iPhone number (every plan) or a business number (Plus and up) | 10DLC long code, toll-free, or short code |
| Personalization | Per-recipient first name and lead details | Merge fields in broadcast templates |
| AI reply classification | Yes (Plus and up) | No: keyword auto-replies only |
| Ringless voicemail | Yes (Pro and Autopilot) | No |
| Keyword opt-in (JOIN to 12345) | No | Yes: primary feature |
| A2P 10DLC registration | Handled for you on Plus and up | Required for long codes; SimpleTexting helps register |
| Free tier | Yes, no credit card: no cap on contacts; iMessage blasts free your first 7 days, then 2 a month, for good; the first 7 days add guided iMessage drip sequences and 10 voicemail drops | 14-day trial; paid plans are credit-based |
| TCPA quiet hours | Per-recipient timezone, all 50 states | Schedulable, but bulk-broadcast model |
| Built for | Sales reps doing 1:1 follow-up | Marketers running list campaigns |
When to use each
FollowUp
FollowUp wins when the texts need to look like a real person sent them. A solar rep texting a homeowner from a familiar number. A real estate agent following up with a buyer who toured a property last week. On Plus, AI sorts business-number replies and the rep only sees the conversations that need a human response. Mass-broadcast tools can't do this. Recipients can tell the difference between a rep texting them and a marketing list send.
SimpleTexting
SimpleTexting wins for marketing teams running opt-in campaigns. A retail store sending a flash sale to 10,000 subscribers. A nonprofit running a donation drive. An events company sending day-of reminders to ticket holders. The keyword opt-in feature, broadcast scheduling, and high-volume short-code/toll-free options are designed for that motion. It's not a 1:1 sales-follow-up tool.
Pricing
SimpleTexting uses credit-based pricing: monthly plans include a number of message credits, with overages billed per credit. Higher tiers are designed for larger broadcast lists. FollowUp uses a free tier with no cap on contacts and iMessage blasts from your own iPhone (free your first 7 days, then 2 a month, for good), plus guided iMessage drip sequences and 10 voicemail drops in the first 7 days, no credit card, plus per-rep paid tiers. For 1:1 sales follow-up, FollowUp's free tier covers personal texts from your own iPhone (iMessage blasts free the first 7 days, then 2 a month); for mass-marketing campaigns to thousands of opted-in subscribers, SimpleTexting's credit model fits better. Verify current rates: simpletexting.com/pricing and myfollowup.io.
Frequently asked questions
Is FollowUp a SimpleTexting alternative?
Can SimpleTexting do sales follow-up?
Does FollowUp do mass marketing campaigns?
Which is cheaper?
Does FollowUp need A2P 10DLC registration?
Try FollowUp free
Free has no cap on contacts and sends from your own number. No credit card required.