Every unanswered call gets a human-sounding text within seconds — including the callers who hang up before voicemail — so the lead talks to you instead of your competitor.
When you're on a roof or in a consult, calls go unanswered — and most missed callers don't leave a voicemail and don't call back. They dial the next company on the list. You never learn the lead existed, so the loss never shows up anywhere except your revenue.
An instant text-back flips that: the caller hears from you while the problem is still in their hand, and the conversation moves to text — where field reps actually live.
Most tools only trigger when a call rings through to voicemail. But plenty of callers hang up mid-ring — and those impatient callers are your hottest leads, already dialing the next number. FollowUp fires on every unanswered call, hangups included, so the leads other tools never see still get caught.
The caller's answer lands in your inbox as a live thread on the lead — not a log entry you find next week.
If they ring again while you're still busy, an AI voice agent answers, takes the reason for the call, and routes it.
On team accounts, callbacks and replies route to the assigned closer automatically.
The same filter as the rest of FollowUp: you only get surfaced when someone's ready to buy.
Solar, roofing, real estate, pest control, home security, contractors: if your day happens away from a desk, missed-call text-back is usually the fastest revenue win you can switch on — it monetizes calls you're already generating and currently losing.
Want the deeper playbook — what the message should say, the compliance rules, the speed-to-lead research? Read the full missed-call text-back guide.
Switch on missed-call text-back and every unanswered call becomes a live conversation.
Book a Demo →Related: iMessage blast · Ringless voicemail · The missed-call text-back guide · SMS rules by state